CallPilot 2.0 is a unified messaging application for businesses using Meridian 1 PBX phone systems , Meridian SL-100 , and Succession 1000 . It combines voicemail, e-mail and fax messages into a single mailbox -- accessible by phone or any browser-enabled PC. CallPilot 2.0 is available in three configurations, supporting up to 5,800 unified messaging clients per server or up to 40,000 voice users.
New features in CallPilot 2.0 include:
Symposium integration for voice services -- enables Symposium Call Center Server (SCCS) customers to integrate with CallPilot
Requires SCCS 4.2 with PEP SU-5
Includes prompt migration from Meridian Mail
Email-by-Phone (Text-to-Speech e-mail integration)
Two alternate user interfaces (Command and Menu)
Network broadcast
Names across the network over VPIM
"CallPilot Manager" Web-based system administration
"My CallPilot" Web-based personal mailbox administration
Administrative control over PC playback of Desktop Messaging
New user functionality in 2.0 includes:
Desktop Messaging Call Sender
Compose, Send, Reply, and Forward from Web-messaging browser
Volume control
Playback slowdown
Easy switching from SAM to DTMF and back (in same session)
Message blocking (administered from telset or "My CallPilot")
Desktop Messaging fax support for pause and end characters ("#" and ",")
Message archival
New performance enhancements in 2.0 include:
201i platform
Storage hours increased from 200 to 350
MPU support increased from 24 to 40
1002rp platform (new)
Storage hours increased from 1,000 to 2,400 (1,000 hours available on previous Rackmount platform, the 1001rp)
192 channel/384 MPU-ready platform (expansions available with CallPilot 3.0)
Benefits
Offers voice mail, e-mail, and fax in the same desktop interface
No impact to existing e-mail servers
Three platforms: IPE , Tower and Rackmount
Mobility bundle with Text-to-Speech and Speech Recognition
Web-enabled system and personal mailbox administration
Access messages from anywhere, any device, any time
Simplified installation and management
Product Literature
