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Call Pilot

CallPilot 2.0 is a unified messaging application for businesses using Meridian 1 PBX phone systems, Meridian SL-100, and Succession 1000. It combines voicemail, e-mail and fax messages into a single mailbox -- accessible by phone or any browser-enabled PC. CallPilot 2.0 is available in three configurations, supporting up to 5,800 unified messaging clients per server or up to 40,000 voice users.

New features in CallPilot 2.0 include:

  • Symposium integration for voice services -- enables Symposium Call Center Server (SCCS) customers to integrate with CallPilot

  • Requires SCCS 4.2 with PEP SU-5

  • Includes prompt migration from Meridian Mail

  • Email-by-Phone (Text-to-Speech e-mail integration)

  • Two alternate user interfaces (Command and Menu)

  • Network broadcast

  • Names across the network over VPIM

  • "CallPilot Manager" Web-based system administration

  • "My CallPilot" Web-based personal mailbox administration

  • Administrative control over PC playback of Desktop Messaging


New user functionality in 2.0 includes:

  • Desktop Messaging Call Sender

  • Compose, Send, Reply, and Forward from Web-messaging browser

  • Volume control

  • Playback slowdown

  • Easy switching from SAM to DTMF and back (in same session)

  • Message blocking (administered from telset or "My CallPilot")

  • Desktop Messaging fax support for pause and end characters ("#" and ",")

  • Message archival


New performance enhancements in 2.0 include:

  • 201i platform

  • Storage hours increased from 200 to 350

  • MPU support increased from 24 to 40

  • 1002rp platform (new)

  • Storage hours increased from 1,000 to 2,400 (1,000 hours available on previous Rackmount platform, the 1001rp)

  • 192 channel/384 MPU-ready platform (expansions available with CallPilot 3.0)


  • Offers voice mail, e-mail, and fax in the same desktop interface

  • No impact to existing e-mail servers

  • Three platforms: IPE, Tower and Rackmount

  • Mobility bundle with Text-to-Speech and Speech Recognition

  • Web-enabled system and personal mailbox administration

  • Access messages from anywhere, any device, any time

  • Simplified installation and management

Product Literature

To Request a quote on the above system,
Call us at 914-664-0307 or send an email to